We release our Fall and Winter Collections in early February at the Tradeshow or on our online store. Be sure to sign up for our newsletter for up-to-date news on our newest products and ongoing promotions!
We release our Fall and Winter Collections in early February at the Tradeshow or on our online store. Be sure to sign up for our newsletter for up-to-date news on our newest products and ongoing promotions!
Starlight Trading provides a discount on eligible products with minor defects for claims made within 30 days of receiving your order. For full details on our Return Policy, please visit our Claims Policy page and our Disclaimer page. For information on how to submit a claim to exchange or request a refund for any damaged item, please visit our Make a Claim page.
Starlight Trading is an eCommerce wholesaler. For ease of shopping and purchasing, all of our decor products are available for viewing on our online catalog and store. We don’t have a physical warehouse for customers to view.
At this time, we don’t offer a trade-in/buy-back program for our decor products.
Starlight Trading provides a discount on eligible products with minor defects for claims made within 30 days of receiving your order. For full details on our Return Policy, please visit our Claims Policy page and our Disclaimer page. For information on how to submit a claim to exchange or request a refund for any damaged item, please visit our Make a Claim page.
We do offer a number of special discounts and promotional offers for large orders, including free shipping and bulk pricing. Please contact David Lin to discuss these discounted rates.
While Starlight offers merchandising services for retailers, we currently do not offer in-house decorator services.
Please email sales@starlightgifts.ca to request your tracking information.
Review the following for possible reasons why your order can’t be successfully submitted:
- Please make sure that you’ve checked the Terms and Conditions box before submitting your order.
- Ensure that all items in your cart have quantities above zero.
- Ensure that the product is still in stock. Some products will become sold out and you will not be able to check out until it is deleted from your cart.
- Double-check that you have selected the accurate Ship-To address.
- Fix any warnings/errors that might be showing at the top of your order page if the check-out is not approved.